Refunds/Cancellations Policy

All credits added to ThePayXpress accounts are non-refundable. However, if there is an issue with the event or a technical problem with our service, please contact us at support@thepayxpress.com for potential resolution or credits adjustment.

If an event is canceled or rescheduled, credits may be adjusted or refunded based on the event organizer’s policies. We recommend checking the event’s specific terms for more information.

Refunds, if applicable, will be processed within 5-7 working days. The amount will be credited back to your bank account or original payment method.